Returns & Exchanges
At My Bee Balm, we want you to love your natural glow; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all skincare products.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a prepaid shipping label.
Prepare the Package
Securely pack the items in their original packaging, ensuring the containers are tightly sealed to prevent leaks during transit.
Ship It Back
Drop off your package at any authorized carrier location using the provided shipping label within 7 days of receiving it.
Receive Your Refund
Once our hive receives and inspects your return, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing